Eye-Dentity Interactive - Web Design and Development, Multimedia Creation, Print Design and Branding.
Terms of Business
1:  Project Fees and Related Charges.
The fees and expenses relating to work to be undertaken by ourselves or our associates will be defined in writing in the form of a full contract. This contract will be provided to the client prior to engagement. Fees are calculated on a per project basis for full web design projects and on an hourly basis for application, multimedia or web development services.

Our current hourly rate is detailed in each contract. We reserve the right to alter our pricing structure in line with current inflation rates as and when required. Estimates and contracts provided will remain valid for three calendar months from the date that they were compiled. We reserve the right to alter our pricing structure if an estimate or contract has not been accepted during this time.
2:  Contracts and Initial Invoices.
We are unable to commence work on any project without receiving a signed copy of the contract relating to that project, along with payment for the initial invoice which will accompany the contract. This initial invoice will always amount to 25% of the total project fee and is not refundable. These funds will be used for:
  • Administration costs
  • Domain and hosting set up fees
  • The purchase or licence of any software specific to the project

The remaining 80% of the invoice total will become due upon project completion, at which time the project will be uploaded and/or made available to the general public. Further information is detailed in each contract that we provide.
3:  Defaulting on Payments.
Our payment terms are: Payment within 7 days from the date of invoice. Failure to make full settlement within 14 days of the date of any invoice issued will incur a late payment penalty charge of 5%. This will be applied to all outstanding amounts and will continue to accrue on a monthly basis until full settlement has been made by the client.

Failure to make full settlement within 30 days of the date of any invoice issued will result in the suspension of all services. Ongoing late payment penalty charges of 5% will be applied to all outstanding amounts and will continue to accrue on a monthly basis until full settlement has been made by the client.

Failure to make full settlement within 60 days of the date of any invoice issued will result in the enforcement of legal action to recoup outstanding amounts from the client. These amounts include but may not be limited to unpaid invoices and any fees and costs incurred as a result of legal action taken. Ongoing late payment penalty charges of 5% will be applied to all outstanding amounts and will continue to accrue on a monthly basis until full settlement has been made by the client.